What To Expect During Your Visit
When your pet needs urgent veterinary care, the last thing you want is to spend time wondering what comes next. Our team works quickly to remove the guesswork, guide you through each step of the visit, and provide a clear path toward treatment and healing.
No Guesswork.
We are committed to making the process clear, efficient, and compassionate from the moment you arrive. Our team works quickly to assess your pet’s needs, communicate openly about recommended care, and guide you through each step of the visit so you always know what comes next. From check-in to discharge, our goal is to provide a seamless experience and a clear path toward treatment and healing.
Arrival
When urgent veterinary needs arise, our team helps remove the guesswork from what happens next. From the moment you arrive, we will help guide your visit with clarity and care.
Check-In & Admission
Our team will gather important information about your pet, including symptoms, history, and current concerns, so we can better understand what kind of care may be needed.
Exam
A veterinarian will examine your pet and talk with you about their findings, recommended next steps, and any diagnostics or treatment options that may help.
Treatment
With your approval, we will move forward with the care your pet needs and keep you informed along the way, so you feel supported throughout the visit.
Discharge
Before you leave, we will review medications, home-care instructions, and next steps so you feel confident continuing your pet’s care after your visit.
We’ve Got Answers.
We believe informed pet parents make more confident decisions. As a solutions-focused team, we are committed to providing clear answers, helpful guidance, and transparent communication every step of the way. Below, you will find answers to some of the questions we hear most often so you can feel informed, prepared, and more at ease when urgent care is needed.
AVL Animal Urgent Care currently provides urgent care services for dogs and cats.
If your pet is experiencing a non-life-threatening issue that should be addressed promptly, urgent care may be the right fit. This includes concerns like vomiting, diarrhea, limping, ear infections, skin issues, minor wounds, eye irritation, coughing, urinary concerns, and more.
If you are ever unsure whether your pet’s condition is appropriate for urgent care, our team is happy to help guide you.
Veterinary urgent care fills the gap between your primary care veterinarian and the emergency hospital.
We are here for concerns that are important enough to need same-day or prompt medical attention, but that may not rise to the level of a life-threatening emergency.
Our goal is to provide timely care, diagnostics, and treatment for urgent concerns while helping reduce unnecessary emergency room visits.
Urgent care is designed for non-life-threatening issues requiring prompt evaluation.
If your pet is experiencing severe trauma, collapse, inability to breathe, profuse bleeding, seizures, major fractures, or another critical emergency, an emergency hospital is the more appropriate destination.
When in doubt, contact us and we can help guide you.
No. AVL Animal Urgent Care is designed to complement, not replace, your primary veterinarian.
We do not provide routine wellness care, annual exams, vaccines, or elective surgeries. We work alongside your family veterinarian by helping bridge care when urgent issues arise.
Medical records from your visit can be shared with your primary veterinarian to support continuity of care.
Yes. Walk-ins are welcome based on capacity.
To help reduce wait times, we offer online booking options.
Visit times vary depending on your pet’s condition and whether diagnostics or treatment are needed.
Simple visits may be completed relatively quickly, while more complex cases requiring diagnostics or monitoring may take longer.
Our team will communicate expectations and keep you informed throughout your visit.
Costs vary depending on your pet’s needs, diagnostics, and treatment plan.
An exam fee applies to all urgent care visits, and any recommended diagnostics or treatments will be discussed with you before proceeding whenever possible.
We believe in transparent communication and will work to provide clarity around expected costs.
Yes. We are happy to provide the documentation needed for pet insurance reimbursement.
Payment is due at the time of service, and reimbursement is typically handled directly through your provider.
We accept most major payment methods, including credit/debit cards and approved veterinary financing partners.
Please contact us directly for the most current list of accepted payment options.
If your pet requires hospitalization, specialty treatment, surgery, or emergency-level intervention beyond our scope, we will help coordinate referral to the appropriate emergency or specialty hospital.
Our role is not only to treat when we can, but to help guide you to the right next step when higher-level care is needed.
Absolutely.
If you are unsure whether your pet should be seen at urgent care, our team is happy to discuss your concerns and help determine the most appropriate next step.
Call or Schedule Your Appointment Now
Veterinary Urgent Care Near Asheville
Opening June 3, 2026